Privacy Policy

At Tamworth Pest Control, we are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website.

1. What Information We Collect

We may collect and process the following types of personal information:

• Name, phone number, email address, and other contact details you provide via forms or correspondence
• Information about your use of our website (e.g. pages visited, time spent on site, referring URLs)
• Technical data such as IP address, browser type, device information, and location (where applicable)
• Any other information you voluntarily provide during your interaction with our services

2. How We Collect Information

We collect information in the following ways:

• Directly from you — when you fill out forms, contact us, subscribe to a service, or otherwise engage with our site
• Automatically — through the use of cookies, analytics tools, and server logs

3. How We Use Your Information

Your information is used for the following purposes:

• To respond to your inquiries and provide customer support
• To improve our website and tailor content to user interests
• To send promotional or service-related communications (only if you've opted in)
• To comply with legal obligations or respond to lawful requests by public authorities

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. These cookies may collect anonymous data to understand how visitors use our website. You can adjust your browser settings to refuse cookies if you prefer not to have them stored on your device.

5. Third-Party Services

We may use third-party services (e.g. analytics providers, email marketing tools) to help us operate our website and communicate with you. These providers may process your personal data on our behalf under strict data protection terms and only for the purposes outlined in this policy.

6. Data Storage and Security

We take appropriate technical and organisational measures to safeguard your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including legal, regulatory, or reporting requirements.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your data (where legally permissible)
• Withdraw consent for marketing communications at any time

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you may contact us using the details below:

• Phone: 02 6412 1416
• Email: contact@tamworthpestcontrol.com
• Address: Tamworth

We aim to respond to all inquiries within a reasonable timeframe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email or through our website.

Last updated: May 14, 2026